Education at COLLABORATE 18

Customer Relationship Management

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The customer is always right, so you need to be right about your customers. Creating profitable, loyal customers is the ultimate goal of customer relationship management (CRM) — customers who will continue to buy from you when a competitive alternative exists. Gain insight and guidance from your peers who are setting the standard for customer-centric business transformations.

What 2016 Attendees Had to Say

I have been to Open World in the past but I decided to attend COLLABORATE this year, after reaching out to others that have attended and learning that it is a more intimate environment and made especially to be able to discuss issues and situations with other colleagues that my company is also going through.

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